rubencompanys's reviews

Casino Guru

We want players to understand gambling.

1 month agoOriginalTranslation
Regrettable RTP, below market rates. In the chat the terrible attention they care about 0. 0 bonuses, bad promotions, a regrettable coin system in the store. They charge you money to deposit, they charge you to withdraw. It is humiliating. Better other places, flee
  • Bad rtp
  • Commissions for everything
  • Bad gambling addiction system
  • Bad attention
  • They ignore you when they want
  • 0 bonuses and promotions
Automatic translation:
DelOro Casino
1 month ago
Dear Rubenncompanys,

Thank you for your recent feedback.

We must clarify that our high RTP rates apply exclusively to slots, not sports bets. Your extended tenure with us has been marked by numerous bonuses, particularly for sports betting.

While we acknowledge your concerns, we maintain transparency in our policies. We have very minimal fees and the coin system in the store is something that many people enjoy.

We take your feedback seriously, particularly regarding customer support and promotions, and are committed to improvement.

We value your loyalty and invite further dialogue to address any outstanding concerns.

Sincerely,

Del Oro Casino and Sportsbook Team
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