10 months agoOriginalTranslation
I deposited 30 euros in the casino where I have been registered for about 8 months and have deposited a lot. Then I earned and paid out 1900 euros. The payout was paid out to the specified account on December 11, 2023 (after 5 days of waiting). Unfortunately, after more than 2 weeks, no money has been credited to my account. When I asked the casino I only received proof of payment, which was of no use to me because no money was received. It could be that the transfer failed or was blocked by my bank, which would be extremely strange, and the money was sent back to the casino. But the casino doesn't even respond to this and only refers to the proof of payout every time. It's quite annoying and at the moment I don't believe that the amount was paid out at all!
- Problem with withdrawal
- Long waiting time until payment is processed.
Automatic translation:
