1 year agoOriginalTranslation
Lazy excuse for not paying out the amount you won
I registered with Viggoslots in March 2023 and lost around €5000,
Then on July 15, 2023 I won almost €10,000 with a €400 deposit without a bonus and then paid out €8,000 to my German Iban account
My payout was checked and approved by gigas, then 3 days later the money was refunded. Apparently it was my bank's fault. I asked my bank, we didn't know anything about it, then I made a second attempt with a different IBAN number supposedly transferred 10 days later the same thing happened the money was credited back to Viggoslots. I then chatted live with Viggoslots for 45 minutes and tried what options there were but in order to get paid out they kept me waiting in the chat for so long and didn't give me a clear tip how I could get my payout. There were no problems when making deposits with the credit card, when paying out from Viggoslots I have various options German IBAN Spanish IBAN Luxembourg, no help from vigoslott on how to get my money. When asked what happened again they couldn't give me a clear answer. I made the mistake and continued playing in frustration and lost everything again. I advise everyone in my situation not to trust these online casinos because I have played at several online casinos for years and mostly lost and when it came to paying out my money wasn't paid out for alleged reasons. Please be careful because you can just throw the money out the window. PS familiar with these alleged casino testers only write positive things about certain casinos, we rely on them to play and then you have nothing but problems. I think these positive testers are paid for by the casinos.
Date of Experience: July 29, 2023
I registered with Viggoslots in March 2023 and lost around €5000,
Then on July 15, 2023 I won almost €10,000 with a €400 deposit without a bonus and then paid out €8,000 to my German Iban account
My payout was checked and approved by gigas, then 3 days later the money was refunded. Apparently it was my bank's fault. I asked my bank, we didn't know anything about it, then I made a second attempt with a different IBAN number supposedly transferred 10 days later the same thing happened the money was credited back to Viggoslots. I then chatted live with Viggoslots for 45 minutes and tried what options there were but in order to get paid out they kept me waiting in the chat for so long and didn't give me a clear tip how I could get my payout. There were no problems when making deposits with the credit card, when paying out from Viggoslots I have various options German IBAN Spanish IBAN Luxembourg, no help from vigoslott on how to get my money. When asked what happened again they couldn't give me a clear answer. I made the mistake and continued playing in frustration and lost everything again. I advise everyone in my situation not to trust these online casinos because I have played at several online casinos for years and mostly lost and when it came to paying out my money wasn't paid out for alleged reasons. Please be careful because you can just throw the money out the window. PS familiar with these alleged casino testers only write positive things about certain casinos, we rely on them to play and then you have nothing but problems. I think these positive testers are paid for by the casinos.
Date of Experience: July 29, 2023
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