4 months ago
I closed my account at this Casino today! I've never used a bonus for deposits, so far I've played with my own money, let's say not with much success because I can't even play after several deposits because after 20 minutes of depositing €100, I've been out several times with €0 winnings! ok that's included, I had no luck! but how never!? a bit strange! today I got 125 free spins and I won €160, great!!😁😁 but in order to be able to play with the amount I won, I have to pay, ok I did that! after what I paid, I fell asleep after 10 minutes and couldn't play!! the support wrote that I can only continue playing if I deposit again and my bonus money is €160, then they will credit me if I spin €7400!! then what is the bonus for?? who will pay after that?
- I can not!
- don't play here!
2
CatCasino
4 months ago
Hello!
Thank you for your feedback. The bonus you are talking about has a wagering option only from the real balance, this information was provided to you in chat. This bonus is an addition to the game on the real balance, as it does not limit you in winning and gives the opportunity to cancel it and withdraw your funds at any time. If the bonus is wagered from the real balance, the bonus amount will simply be transferred to your real account. We are sorry that this bonus was not suitable for you, however, you could have declined it.
Thank you for your feedback. The bonus you are talking about has a wagering option only from the real balance, this information was provided to you in chat. This bonus is an addition to the game on the real balance, as it does not limit you in winning and gives the opportunity to cancel it and withdraw your funds at any time. If the bonus is wagered from the real balance, the bonus amount will simply be transferred to your real account. We are sorry that this bonus was not suitable for you, however, you could have declined it.
