Outcome :
1- almost 1 million of loss,
2- big win of 895 k€ which they managed to take back by rigging all the machines I played on from the day I won,
3- an ongoing dispute through CeG.
Regarding the dispute, I realize that it will be very hard to win because Curaçao is very badly regulated.
Still, I will insist and go further through French and European justice.
My complaint would probably be a game changer for all European players of Curaçao licensed online casinos.
The complaint is about the ability of the casino and game providers to rig games, to change RTP and to target unmerited revenue.
I am in contact with other wealthy customers who faced the same from other online casinos.
My advise to players : choose well regulated casinos like UK ones (not accessible for French players unfortunately).
- Number of games
- Greedy casino
- Bad management
- Time taken to validate withdrawal even for VIP status
- Rigging machines to earn more money.