filipemartins6's reviews

Casino Guru

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1 year ago
Layout was very nice what I have to say. But I started with welcome bonus The free spins haven't been offered as per terms.
Also games look RTP adjusted. Chat was bad. Stay away
  • Layout very nice and easy to browse
  • Bonus offers is not per written terms
  • RTP looks adjusted and I think is very rare a payout to thr player.
HellSpin Casino
8 months ago
Thank you for sharing your experience, filipemartins6. We appreciate your feedback.

We apologize for any confusion regarding the welcome bonus and free spins. We'll review our terms to ensure clarity and consistency in our offers.

Regarding your concerns about game RTP and payouts, rest assured that our games are regularly audited for fairness. However, we'll investigate this matter further to ensure everything is in line with industry standards.

We're sorry to hear about your experience with our chat support. We'll address any issues to improve the quality of our service.

Your feedback helps us improve, and we're committed to providing the best possible experience for our players. If you have any further concerns or need assistance, please don't hesitate to contact us.
1 year ago
Games with low payouts not big wins to keep the player balance average and slowly loose it all.
RTP adjusted at least for Netent slots. Site slow with technical difficulties and in game as well. Chat is unhelpful too.
  • Technical site difficulties
  • Low RTP , it looks rigged or adjusted
1 year ago
I dont understand the hype about them.
Bonus terms misleading..in 1st deposit they say attribute free spins only to know later free spins are given to player if he reedem the bonus completely. If the player loose the 100% bonus dont get the free spins. Also the site is not easy to navigate and the games might be RTP adjusted. Stay away.
  • Support not very helpful and not costumer oriented
  • Bonus offers misleading
SpinBetter Casino
1 year ago
Dear filipemartins6

We sincerely regret that you have encountered any issues. Your enjoyment and comfort are important to us, and we aim to provide you with the best gaming experience.

Please do not hesitate to reach out to our support team for any questions or difficulties you may encounter. We are always ready to assist you and resolve any issues that may arise.

Thank you for your loyalty and patience. We value you as our players and are committed to providing you with the best service possible.

Best regards,
SpinBetter Team
1 year ago
Im just regret to put in there 40 eurs . Of course I hadn't won anything. The slots look with RTP adjusted or lower and they promised 20 free spins in batches during one week but they actually don't attribute them. Is the player that needs to contact them everyday to get the free spins. If he doesn't contact them he looses the free spins for the day. So , is misleading the bonus and terms conditions and smells like scam. I am out from there.
Read moreRead less
  • Nothing
  • Bonus and terms misleading
  • Weak costumer service
  • RTP adjusted very hard to win smth here
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