1 year agoOriginalTranslation
Denied deposit bonus without reason after first deposit. Before the deposit promises a bonus and after the deposit appeals to the right not to grant the bonus. Was it due to the first deposit bonus winnings taken home from another site or something. Another site already, where the bonus was denied on the same grounds, i.e. without grounds.
- Denied deposit bonus without reason after first deposit
Automatic translation:
SG Casino
1 year ago
Thank you for bringing this matter to our attention, and we sincerely apologize for any confusion or frustration you may have experienced.
We understand the importance of transparency and fairness in our bonus policies, and we are committed to addressing your concerns.
We would appreciate the opportunity to investigate your account further and address any specific concerns you may have. Please feel free to contact our customer service team at support@sgcasino.com to discuss the matter in more detail.
We take customer feedback seriously, and we strive to improve our services based on the valuable insights provided by our users. Your satisfaction is our priority, and we are dedicated to resolving this issue promptly.
Once we have the necessary details, our support team will conduct a thorough review of your case and provide you with a comprehensive explanation. We appreciate your patience and cooperation as we work to address your concerns.
If you have any additional information or questions, please feel free to contact our customer support team directly on the website.
We value your feedback and are committed to providing you with a positive experience.
Sincerely,
SG Casino Customer Support
We understand the importance of transparency and fairness in our bonus policies, and we are committed to addressing your concerns.
We would appreciate the opportunity to investigate your account further and address any specific concerns you may have. Please feel free to contact our customer service team at support@sgcasino.com to discuss the matter in more detail.
We take customer feedback seriously, and we strive to improve our services based on the valuable insights provided by our users. Your satisfaction is our priority, and we are dedicated to resolving this issue promptly.
Once we have the necessary details, our support team will conduct a thorough review of your case and provide you with a comprehensive explanation. We appreciate your patience and cooperation as we work to address your concerns.
If you have any additional information or questions, please feel free to contact our customer support team directly on the website.
We value your feedback and are committed to providing you with a positive experience.
Sincerely,
SG Casino Customer Support
