9 months ago
Even if you win a prize, we won't let you withdraw it no matter what!
I won money from a no deposit bonus, but what about a group casino? If you refuse to withdraw money because you got a no-deposit bonus and want to withdraw money, deposit the desired amount and request a 3x rollover.
This is the first time I have ever seen a casino respond so unreasonably and unfairly.
Take care of yourself, please!
Please see the link for detailed information.
https://casino.guru/authorize/b03f9b1a06e8adee45c7e748d9a5aab5469d652db44a56d294?redirect=complaint&id=92106&utm_medium=email&utm_source=system&utm_campaign=complaint&utm_term=21-02-2024
I won money from a no deposit bonus, but what about a group casino? If you refuse to withdraw money because you got a no-deposit bonus and want to withdraw money, deposit the desired amount and request a 3x rollover.
This is the first time I have ever seen a casino respond so unreasonably and unfairly.
Take care of yourself, please!
Please see the link for detailed information.
https://casino.guru/authorize/b03f9b1a06e8adee45c7e748d9a5aab5469d652db44a56d294?redirect=complaint&id=92106&utm_medium=email&utm_source=system&utm_campaign=complaint&utm_term=21-02-2024
- Even if you win a prize, we won't let you withdraw it no matter what!
2
Monro Casino
9 months ago
Hello, dear player!
In accordance with our website's policies, as outlined in clause 10.6. "In case of a repeated use of no deposit cumulative bonuses on the Company’s sites without making a cash deposit in the interval between using bonuses, the Casino reserves the right to ask the user to make a deposit equal to the wagered bonus funds on their balance at the time the withdrawal request is submitted (not less than 10 €), and ask to wager the deposit three times. If the user refuses to make a deposit, all received no deposit cumulative bonuses and all related winnings shall be deemed void."
Best wishes,
Monro Casino!
In accordance with our website's policies, as outlined in clause 10.6. "In case of a repeated use of no deposit cumulative bonuses on the Company’s sites without making a cash deposit in the interval between using bonuses, the Casino reserves the right to ask the user to make a deposit equal to the wagered bonus funds on their balance at the time the withdrawal request is submitted (not less than 10 €), and ask to wager the deposit three times. If the user refuses to make a deposit, all received no deposit cumulative bonuses and all related winnings shall be deemed void."
Best wishes,
Monro Casino!
