voyltsos's reviews

Casino Guru

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1 year agoOriginalTranslation
Run away I won't say anything else, this casino is trying to take your balance with any excuse they can find. The casino sent me a message that I have a bonus on my mobile, so I deposit with a 100% bonus, So after I go to the bonus category and click on the huge yellow bar that says activate the bonus And nothing else. After playing for about two to 3 hours, Suddenly while I was in game my balance goes to zero. I thought that some mistake must be made with the casino system so I go to customer service and tell them about the problem that is happening, she informs me that It is my responsibility because I canceled the bonus by clicking on it And she hangs up on me rudely. After going back into customer service to speak to a more reasonable person, he informs me that after contacting the relevant department
That the bonus I activated expired 3 hours after I activated it and they have the right to take your money, now tell me in which casino this is done to activate the bonus and after 3 hours they take your money saying that the bonus has expired And that it should I should have read the terms.
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