First deposit : money got taken from my revolut account instantly. Money was credited to casino after 5 days.
Second deposit : I have now waited 8 days, contacted live support several times, sent screenshots as requested and told it has been sent to financial department. Still nothing.
Stay away is my tips to you. There are much better casinos out there!
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Not very helpfull live support
Takes your money and leaves you hanging for many days.
Thank you for sharing your experience with us and we sincerely apologize for the delays you experienced with your deposits. This is not the standard we strive for, and your feedback is incredibly valuable in helping us improve.
We understand your frustration and we are committed to addressing this to ensure it does not happen again. If you would like further assistance, you are welcome to contact us at , then we will prioritize your case.
Thank you for your patience, and we hope to be able to rectify this.
Sincerely, The Rooster.bet Team
Kjære Granarn,
Takk for at du delte opplevelsen din med oss, og vi beklager oppriktig forsinkelsene du opplevde i forbindelse med innskuddene dine. Dette er ikke den standarden vi etterstreber, og tilbakemeldingene dine er utrolig verdifulle for å hjelpe oss med å forbedre oss.
Vi forstår din frustrasjon, og vi er forpliktet til å ta tak i dette for å sikre at det ikke skjer igjen. Hvis du ønsker ytterligere hjelp, er du velkommen til å kontakte oss på vip@rooster.bet, så skal vi prioritere saken din.
Takk for tålmodigheten, og vi håper å kunne rette opp i dette.
Med vennlig hilsen, Rooster.bet-teamet
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