riverdustmine1's reviews

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10 months ago
boo casino chat kept telling me to deposit large amounts of money allot of times... I deposited and deposited and games I usually play would personally Glitch, Not win anything or even connect to bonuses especially on another game i play... i felt scammed of approx $6500 and I told Boo it didn't seem normal as there regular chat POP UPS told me to keep depositing LARGE amounts of money....They kicked me out when I had a concern about it... I then went to Malta Gamming authority...I heard nothing back... just terrible really... STILL HAVE NOT HEARD FROM MALTA GAMING AUTHORITY. If I send another patient email ask Malta what's going on, they send a threat letter that they will take longer to Respond! And never respond.

So then, Isn't it time for people to Stand together and Finally be more in control and be Reimbursed Thousands of YOUR personal banking Money Back in your bank. Finally get all your Personal I.D and banking and your phone number Erased from Online Sights... It is time for fairness and to b more in control of scam Entertainment.
Malta Gaming Authority is NOW emailing BUT sending my case to eCOGRA
UPDATE DEC 24/23
Ecogra will shift you to the side tell u to FIRST deal with OPERATOR OF Casino... You First now do that and OPERATOR (in this case, Green Feather) does not respond... Then ECOGRA will not respond...
Definately need Online True Investigators for the Public so YOU ACTUALLY are safe and are HEARD...
Update:
Boo support will not assist to their Operator that I want to ESCULATE $6500 issue... Ecogra tells me to FIRST DO THAT...
I still wait for BOO and OPERATOR to respond... it is now Jan 2024

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  • scam
12 months ago
Looking into Spinch: After giving out my very personal information: Waiting to Withdraw my Winnings so let you all know how it goes. Lisa T

After "reminding Spinch" twice ... I DID GET MY WITHDRAW..

Put in DEPOSITS today, waiting for withdraw: 3 das later received it
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  • not sure yet... Waiting for 1st Withdraw
  • 3 days latter received 1st withdraw so far...
  • received withdraw
Spinch Casino
12 months ago
Dear riverdustmine1,

Thank you for taking the time to share your feedback with us. We appreciate your trust in our casino, and we understand the importance of ensuring the security of your personal information.

We want to assure you that we take the protection of your data very seriously and have robust security measures in place. Regarding your withdrawal, please be aware that it may take some time due to standard processing procedures, but we are committed to ensuring a smooth experience for you.

If you have any further concerns or questions, please don't hesitate to reach out to our support team. We're here to assist you every step of the way.

Thank you for choosing our casino, and we look forward to providing you with an enjoyable gaming experience.

Warm regards,
Spinch Casino Team
1 year ago
This Casino was a Nightmare trying to Withdraw my winnings.. Months to Years as the same $2000 amount sat there... The emails came they gave me a ticket number... Something about Tickets...
Their stalling weird Emails gave so much anxiety... Wish there was some kind of Online Casino Police, for the Players...
ALSO Like all online Casinos you are asked FIRST: Your I.D, personal banking information "then Maybe a Withdraw". In which you will more so never get it.(causing large amounts Anxiety etc.).. But now your personal information is in their possession and we are more so just a bank and Personal info. kind of like Sam Bankman
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Wildz Casino
12 months ago
Hello riverdustmine1,

I am sorry to hear that the withdrawal process has caused you this much harm.

We are doing Know Your Customer procedure to ensure the account really belongs to you and the withdrawal gets to the right owner. Sometimes this procedure may take some time but we assure you the withdrawal will be given once the procedure is done.

Ticket numbers are given to every contact we get and any ticket number can be referred to when talking with our customer support so they can be referred to earlier discussions.

Regarding your personal information, we take privacy extremely seriously and work hard to keep your data safe. To get more information about the data security please check our Privacy Policy on the bottom of our site.

I would suggest you to contact our customer support so your issue can be investigate further.

I wish you a happy day!

Sincerely,
Sebastian
Customer Representative
Wildz
1 year ago
had a situation years ago and they refunded my money asap, and that was awesome, i felt respected. Chat was good.
  • quck response resolving situation. no problem..
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