11 months agoOriginalTranslation
I come here to show my indignation with windetta, in my point of view it is an unfair casino that doesn't know how to lose, they blocked my bonus simply because my winnings on the site were greater than my deposits, I asked them to block my account because I just like it to deposit when there is a bonus and they don't want to block my account at all, I hope you help me!
- At the moment this casino no longer interests me, as it is very unfair
- Don't accept losing
- Block bonuses
Automatic translation:
WinDetta Casino
10 months ago
Dear batistarayane871,
We apologize for any frustration or inconvenience you've experienced with Windetta. Our aim is to provide a fair and enjoyable gaming experience for all our players, and we take your feedback seriously.
Regarding the blocking of your bonus, our policy is designed to ensure that bonuses are used responsibly and in accordance with our terms and conditions. While we understand your preference for depositing when there is a bonus available, we encourage responsible gaming practices and may adjust bonus eligibility based on various factors, including your gameplay history.
As for your request to block your account, we apologize if there has been any miscommunication or delay in processing your request.
Your account is currently closed as per your request.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding.
We apologize for any frustration or inconvenience you've experienced with Windetta. Our aim is to provide a fair and enjoyable gaming experience for all our players, and we take your feedback seriously.
Regarding the blocking of your bonus, our policy is designed to ensure that bonuses are used responsibly and in accordance with our terms and conditions. While we understand your preference for depositing when there is a bonus available, we encourage responsible gaming practices and may adjust bonus eligibility based on various factors, including your gameplay history.
As for your request to block your account, we apologize if there has been any miscommunication or delay in processing your request.
Your account is currently closed as per your request.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding.
