diarch1234's reviews

Casino Guru

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5 months agoOriginalTranslation
I can only warn every player about THIS casino. Please do not register there. The entire team is only interested in 100 percent profit. Withdrawal requests are cancelled, long waiting times. The support drags out requests. Cancellations are not accepted. You are tricked into continuing to play. Deposited amounts are not credited to the player account on several occasions. Unbelievable
  • RTP values can never match
  • Delaying tactics
  • No solutions in support
  • Long or no payout
Automatic translation:
50 Crowns Casino
4 months ago
Dear Mr Seidensticker,

We are very sorry to hear that you have had a negative experience with our services. It is of utmost importance to us that you are satisfied with your experience at our casino and we will do everything we can to make things right.

Regarding withdrawals, we would like to clarify that this process requires full verification of your account. This is a necessary step to ensure the protection of your funds and to comply with all security standards. Only once the verification is complete can we start processing withdrawal requests. All withdrawal requests are processed on a first come, first served basis as our finance department carefully reviews each transaction manually. This allows us to ensure that every player receives their funds on time and safely.

We know how important a smooth deposit process is and we are very sorry if you encountered any difficulties at this stage. The reasons for such problems may vary, but we assure you that we will take care of them immediately. Our support team is always available to help you and answer all your questions.

We greatly appreciate your trust and strive to provide you with the best possible service. If you have any questions or need further assistance, please do not hesitate to contact us at support@50crowns.com You can also contact our VIP department at vip@50crowns.com turn around.

With kind regards and respect,
50Crowns Support Team
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