2 years agoOriginalTranslation
0 stars for this casino, on 9/4 I deposited €20 and the deposit has not appeared on my game account and it has not returned to the bank😡
I've been in contact in the chat and sent the requested documents at least 3 times, they don't answer the email even though they promise, €20 robbed, luckily it's not a bigger amount😡
I've been in contact in the chat and sent the requested documents at least 3 times, they don't answer the email even though they promise, €20 robbed, luckily it's not a bigger amount😡
- Nothing positive
- Everything, the whole lafka sucks
Automatic translation:
50 Crowns Casino
2 years ago
Hello there, Riitukka74!
Thank you for your feedback, we appreciate it a lot.
We understand your frustration regarding an unsuccessful deposit, and the delay in processing it. Please, take into account that we are doing our best to resolve it as quickly as possible. However, in cases with deposits, a lot of things also depends on payment provider since we get in touch with him in order to find out the reason of such situation. As soon as we get any updates from payment provider, we inform you via email of it.
In order to check the current state of your case, please, contact us via live chat or email and our support team will gladly check out if there were any updates on this matter. We understand that quick payments is crucial for gambling platforms, and we are working hard to make it that way!
Thank you for bringing this to our attention, and we will take steps to improve our services moving forward.
With Love,
50 Crowns team.
Thank you for your feedback, we appreciate it a lot.
We understand your frustration regarding an unsuccessful deposit, and the delay in processing it. Please, take into account that we are doing our best to resolve it as quickly as possible. However, in cases with deposits, a lot of things also depends on payment provider since we get in touch with him in order to find out the reason of such situation. As soon as we get any updates from payment provider, we inform you via email of it.
In order to check the current state of your case, please, contact us via live chat or email and our support team will gladly check out if there were any updates on this matter. We understand that quick payments is crucial for gambling platforms, and we are working hard to make it that way!
Thank you for bringing this to our attention, and we will take steps to improve our services moving forward.
With Love,
50 Crowns team.
