At the moment the answers I receive from the support department are the same "The finance department works from 9 to 18 gmt +3 and due to the workload, it may take some time".
I had no more news, I will update this comment as the days go by.
payment has been completed 22.06.2023
- Support is quick to respond for anything not related to withdrawals.
- So far it seems impossible to withdraw money