1 year agoOriginalTranslation
Casino with privacy policy that appears to be allegedly fraudulent. I fulfilled the requirements to convert the bonus money into real money and I had €560 left over. I tried to withdraw, because when depositing I never had problems. (I should have already deposited €100 there) and what happened, they introduced a rule that money coming from a bonus can only be withdrawn up to €100. And they took away the other €460. I only had €100 in my account. Run away from this casino. He protects himself with these 'Rules' and they mislead the user
- Beware of privacy policies that mislead the user, which they use to take your money
- RUN AWAY!!! I've played in many casinos, I've never seen one so bad
Automatic translation:
Snatch Casino
1 year ago
Dear TiagoVaz,
We are very sorry to hear that you have been left with such a negative impression of our casino.
We would like to say that when you accept our Terms and Conditions, you also agree to our Bonus Terms. We always ask our players to carefully read these rules so that there should be no misunderstandings afterwards.
In your case, this is exactly what happened when you have not read the Terms and Conditions completely and think you have been cheated. All the rules are posted on the website and you are welcome to read them. We wish you victories at Snatch Casino!
Best regards,
Snatch Casino
We are very sorry to hear that you have been left with such a negative impression of our casino.
We would like to say that when you accept our Terms and Conditions, you also agree to our Bonus Terms. We always ask our players to carefully read these rules so that there should be no misunderstandings afterwards.
In your case, this is exactly what happened when you have not read the Terms and Conditions completely and think you have been cheated. All the rules are posted on the website and you are welcome to read them. We wish you victories at Snatch Casino!
Best regards,
Snatch Casino
