henh's reviews

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1 year agoOriginalTranslation
An honest opinion. This casino doesn't value customers, or care about anything at all. I removed my previous review because the casino asked if I could remove the review for a fee. (evidence can be found here) Now in retrospect I understand that it was just a way to get the review removed. I got an honest answer that this matter is not even being addressed, even though I waited closer to two weeks and was previously promised that the matter would be investigated. My account with them has been closed three times in total. You should not criticize this casino, because your account will probably be closed after that. A really arrogant attitude, as well as outrageous behavior towards people in a weak position. I am frankly shocked at how this casino operates. I do not recommend to anyone. The thing works just as long as you agree with them and you don't face any problems. Warning that your account can also be closed without reason if you say something they don't like. I have encountered such behavior in very few casinos, I never imagined that they could stoop to the same. I strongly recommend avoiding this casino. My opinion is that you should prefer casinos where responsibility is taken, empty promises are not made, and people are treated with respect.
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  • Really rude customer service
  • The casino takes no responsibility and takes advantage of the customer
  • Childish behavior, closing the account after criticizing
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