2 years ago
They don't accept ewallets for receive welcome bonuses.Please read terms before deposit. I received email with code for no deposit bonus , didn't work . After talking with support,she asked me for screenshot.I uploaded , waiting half hour to check my account.After that she said that i can't get this bonus.Tommorow i closed account.Supports was rude and unfriendly.They need to change name of casino.
GoodMan Casino
2 years ago
Dear peroni,
Thank you for taking the time to provide us with your feedback.
We are sorry to hear about your experience with us, but we would like to describe your situation in details.
You are right, players depositing with Skrill and Neteller won’t be allowed to claim welcome bonuses, but all future bonuses can be claimed using these payment methods.
Everyone may find this rule on our website, following this link:
https://www.goodmancasino.com/bonus-terms-and-conditions
(Bonus terms and conditions, GENERAL TERMS, p.4)
Regarding the bonus offer, that you have contacted us with, it was sent by a third party, not by us. You may see all the current offers of bonuses on our website in the "Promo" tab.
The sender of that email is clearly visible on a provided screenshot, and it was not our casino. The casino cannot be held responsible for the content of third party offers.
In case of any additional questions, feel free to contact our support team - we work 24/7 and will be more than happy to help you.
Best regards,
Goodman Casino Team
Thank you for taking the time to provide us with your feedback.
We are sorry to hear about your experience with us, but we would like to describe your situation in details.
You are right, players depositing with Skrill and Neteller won’t be allowed to claim welcome bonuses, but all future bonuses can be claimed using these payment methods.
Everyone may find this rule on our website, following this link:
https://www.goodmancasino.com/bonus-terms-and-conditions
(Bonus terms and conditions, GENERAL TERMS, p.4)
Regarding the bonus offer, that you have contacted us with, it was sent by a third party, not by us. You may see all the current offers of bonuses on our website in the "Promo" tab.
The sender of that email is clearly visible on a provided screenshot, and it was not our casino. The casino cannot be held responsible for the content of third party offers.
In case of any additional questions, feel free to contact our support team - we work 24/7 and will be more than happy to help you.
Best regards,
Goodman Casino Team
