1 year agoOriginalTranslation
Very bad casino. Has been putting me up for 10 days for a €30 payout. Every day a new excuse!!!!
You should take 6 different KYC photos. The best thing to do is to do a handstand with your ID card stuck to your head!!!!!!
It doesn't get any more ridiculous.
Please never play there.
You should take 6 different KYC photos. The best thing to do is to do a handstand with your ID card stuck to your head!!!!!!
It doesn't get any more ridiculous.
Please never play there.
Automatic translation:
Betandplay Casino
1 year ago
Dear casinoschmutzi,
We are sorry to hear there have been delays in verifying your account.
At BetandPlay, we pride ourselves on processing 99% of our withdrawals within one day, and most of them in less than an hour. We do not want to make the KYC process more difficult than necessary.
However, as a licensed casino, we are obliged to request the required documents from you as part of the KYC as well as to prevent promotional abuse, and it is essential that you provide them in a clear and legible format.
The outstanding funds should have been transferred to your account in less than 24 hours after account verification.
Please do not hesitate to contact us if you need any further assistance.
Sincerely,
BetandPlay Casino
We are sorry to hear there have been delays in verifying your account.
At BetandPlay, we pride ourselves on processing 99% of our withdrawals within one day, and most of them in less than an hour. We do not want to make the KYC process more difficult than necessary.
However, as a licensed casino, we are obliged to request the required documents from you as part of the KYC as well as to prevent promotional abuse, and it is essential that you provide them in a clear and legible format.
The outstanding funds should have been transferred to your account in less than 24 hours after account verification.
Please do not hesitate to contact us if you need any further assistance.
Sincerely,
BetandPlay Casino
