1 year ago
After making two deposits using UPI it's not let me withdraw money, they are saying use neteller or skrill or bank transfer but when i withdraw no such payment option available, when i say them that there is no such option available at time of withdrawal, they reply that you have to deposit again through these payment options. They self don't know what they are saying, one support executive say you can withdraw now, another say you have to withdraw through Bank transfer, neteller or skrill, another one say that you have to deposit more. So i decided to spend my money within casino and i left it, thia ia an honest real experience so think before you deposit.
- No positive things in casino
- Customer support is worst
- They allow you to deposit through any payment method but you cannot withdraw
- They just wants to stop you from withdraw your money
- If you deposit surely you will loose your money even if you win
- The customer support don't know what they have to say you
Skycrown Casino
1 year ago
Dear shivdan2036,
We apologize for any inconvenience you experienced with our casino. We strive to provide a smooth and enjoyable experience for our players, and we regret that we did not meet your expectations in this case.
We understand your frustration regarding the withdrawal options. Our team constantly works to expand and improve the available withdrawal methods. We apologize if the information provided by our customer support team was inconsistent or confusing. We will address this issue internally to ensure better communication and clarity in the future.
It is important to us that our players have a positive experience, and we regret that you did not feel this way. We take your feedback seriously and will use it to improve our services and address any shortcomings.
If you have any further concerns or questions, please feel free to contact us directly. We appreciate your feedback and thank you for bringing these issues to our attention.
Best Regards,
SkyCrown Casino Team
We apologize for any inconvenience you experienced with our casino. We strive to provide a smooth and enjoyable experience for our players, and we regret that we did not meet your expectations in this case.
We understand your frustration regarding the withdrawal options. Our team constantly works to expand and improve the available withdrawal methods. We apologize if the information provided by our customer support team was inconsistent or confusing. We will address this issue internally to ensure better communication and clarity in the future.
It is important to us that our players have a positive experience, and we regret that you did not feel this way. We take your feedback seriously and will use it to improve our services and address any shortcomings.
If you have any further concerns or questions, please feel free to contact us directly. We appreciate your feedback and thank you for bringing these issues to our attention.
Best Regards,
SkyCrown Casino Team
