1 year ago
I am a fan of good designs because I think the design is the face of the casino. Very interesting bonus program, I have not seen this before. However, there were small problems with the speed of verification, I wish the team to improve the speed of agents.
- Friendly layout
- Interesting bonus program
- Verification wasn't fast
1
Pledoo Casino
1 year ago
Hey CharLee,
Thank you for taking the time to share your thoughts.
We're thrilled to hear that you enjoy our casino's friendly layout and find our bonus program engaging.
At Pledoo, we are proud to offer a loyalty system that is truly unique and sets new standards of innovation in the industry.
We apologize for any delays in the verification process. Usually, it's a lightning-fast procedure that takes less than 30 minutes. However, there could be rare exceptions because we need to abide by international KYC standards. When the document does not meet the typical formatting requirements, we must request a new document and a hold-up could happen.
Thank you once again for your positive review. We appreciate your trust and loyalty as a valued member of our casino community.
Best regards,
Pledoo Team
Thank you for taking the time to share your thoughts.
We're thrilled to hear that you enjoy our casino's friendly layout and find our bonus program engaging.
At Pledoo, we are proud to offer a loyalty system that is truly unique and sets new standards of innovation in the industry.
We apologize for any delays in the verification process. Usually, it's a lightning-fast procedure that takes less than 30 minutes. However, there could be rare exceptions because we need to abide by international KYC standards. When the document does not meet the typical formatting requirements, we must request a new document and a hold-up could happen.
Thank you once again for your positive review. We appreciate your trust and loyalty as a valued member of our casino community.
Best regards,
Pledoo Team
