Hello.

Soon it will be 13 days since I made my withdrawal from my account which was verified since at least 6 months back and has deposited with Bitcoin.

The sad thing is that first you write 5 days, then 7 and now 14 days and when it is approved about 10 days for payment.

I have played many casinos in the same network and they all run in 5 days. On day 5, you check and approve the withdrawal and the money in the account on day 5.

Here it looks like it will end up around 23-24 days in total if everything goes well. In my eyes, very strange in 2023 when the casinos compete for fastest withdrawals.

Not much to do, you have to wait and see. Then I wonder how it is that it is like this. The marketing department should know that precisely in this process you lose all new customers. It is absolutely the worst razor blade you get when it takes time. People don't give second chances. Then you get to live on all No-Deposit players who draw when they are ready.

For a player, the withdrawal time is the most important thing when choosing a casino. no one is loyal to one side, you immediately move to one where it is faster. You get one small chance to show off your best side as a casino. People buy casinos with lower RTP and worse odds on matches in exchange for quick withdrawals.

I have previously lived on sports betting and poker for many years and have probably grazed 500 pages. You played on sites with few players just because the withdrawals went fast. It considers everything.

I find it hard to believe that even 2-3% stay as customers after waiting 24 days. You ruin so much for yourself that you wonder why you even started a casino site where you have to take care of the customers constantly with something that keeps them happy, you withdraw immediately when something doesn't fit and that player will never come back. You yourselves do much more damage to the casino than people who write angry things here. An angry player can be made happy with $10 for free, but what you create with e.g. withdrawals cannot be done
improve in a few years even. Better to close and open in a new name. I have a good idea as I have been sponsored by many gambling companies and 2-3 friends had their own poker sites, casinos in different networks.

Surprise the customer with smooth withdrawals and send fun offers at the same time, and they'll be back, I promise. You have to think about one thing. Everyone who writes here could have been the best and happiest customers you have? You have made the first part of advertising perfect and the second part at checkout ruins everything.

Everyone here has won at the casino and almost everyone liked the site and the machines because no one had lost. But then you throw away 1000s of happy people who won and told their friends what a good site it is, and people immediately deposit again when they see that everything works.

The sockets are actually the only thing you need to work on, the rest is there. Nice site, fun games and magical bonuses that beat most competitors big time.

But please Slot Garden, When you have the best advertising you can get, with several 100/1000 winners, it's very stupid to just throw it all away.

I write in all good sense and have a lot of experience in how to market yourself and attract customers which is the easy part, it is much much more difficult to get them to stay.

Have a nice day everyone on the forum