2 years agoOriginalTranslation
Incredibly bad casino. I've been waiting for my payout for three weeks. Anyway, it's outrageous that you can only pay out 500 euros, but on top of that, they want to see my bank statements for the last three months. Where I ask myself what the casino does to my finances and then I should confirm my identity again via a separate app that is not even available in the app store, although they already have documents from me. I think I'll get a lawyer, I feel like I applied for a loan and all I want is the money I won
Automatic translation:
5
ExciteWin Casino
2 years ago
Very sorry to hear you have not been happy with our services. We are currently reviewing your account and will reply to you as well here on your complaint post.
Please contact our support for any feedback you might share so we can ensure to improve our entertainment services to you.
Best regards,
Please contact our support for any feedback you might share so we can ensure to improve our entertainment services to you.
Best regards,
