2 years agoOriginalTranslation
Hello, good evening, my review is that I made the cash withdrawal operation to my bank account on February 20, 2023 and it is the date that the deposit has not fallen to my account. I have been sending emails to the email account that they gave me the operators and they never answer me I want my money withdrawal my ID:26234775 I need resolution of this my email is lois_3567@hotmail.com
- Does not pay cash withdrawals
- They never answer the email they give to solve the problem
- Very late your answer in operators
Automatic translation:
1win Casino
2 years ago
Hello luis190117morq!
Please verify your identity by contacting our company's postal address - this is a standard procedure. After successful verification you will surely receive the official reply on your mail and you will be able to withdraw funds again without any problems. Until then withdrawal from the account is limited in accordance with paragraph 11.3 of the Terms of Use of the site, section "General Terms and Conditions".
Please wait for an answer from our company's mail address.
Sincerely, 1win team.
Please verify your identity by contacting our company's postal address - this is a standard procedure. After successful verification you will surely receive the official reply on your mail and you will be able to withdraw funds again without any problems. Until then withdrawal from the account is limited in accordance with paragraph 11.3 of the Terms of Use of the site, section "General Terms and Conditions".
Please wait for an answer from our company's mail address.
Sincerely, 1win team.
