1 year agoOriginalTranslation
Requested a withdrawal of €500 6 days ago, emailed my documents to the finance department for verification, and to date no response, no withdrawal and no response from the casino!!! In the live chat I've been told for days that I should be patient and that they can't help me in the live chat 🤬
The casino does not keep their own terms and conditions!!!
As I said, you don't get an answer to all emails where you get information about the status of the examination of my documents.
The casino does not keep their own terms and conditions!!!
As I said, you don't get an answer to all emails where you get information about the status of the examination of my documents.
Automatic translation:
WestCasino
1 year ago
Hello Bastipolo81,
Greetings from WestCasino!
The verification process can take up to 5 business days, depending on the work volume of the Finance team at any given time. This doesn't include weekends or legal holidays.
If you want me to check the status for your account you can forward me your information.
All the best,
Eduard
Greetings from WestCasino!
The verification process can take up to 5 business days, depending on the work volume of the Finance team at any given time. This doesn't include weekends or legal holidays.
If you want me to check the status for your account you can forward me your information.
All the best,
Eduard
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