Dear Yatssan,

We regret that your experience has been less than stellar. However, we would like to clarify what we can on a public platform.

Our sportsbook provider has flagged some of your sports bets due to malicious practices that constitute breaches of our terms and conditions.

The risk department has made the decision based on the provided evidence, and rest assured, the risk department is as generous as they can be, and they do not take such decisions lightly.

Regrettably, the final step was to refund all your deposits and close the account permanently.

We wish you all the best.