schwanni's reviews

Casino Guru

We want players to understand gambling.

6 months agoOriginalTranslation
Played there for a long time. RTP is grotto. Loyal players are not valued. Everything is wager free, but what's the point if the RTP is zero. I have never experienced sessions as bad as those at Viggoslots. In general, the Mountberg group is not recommended because of the poor RTP value. They just draw money. It has nothing to do with fun.
  • Good selection of games
  • Many deposit options
  • Fast KYC
  • Very bad RTP worth underground
  • Loyal players are not valued
  • But support always tries to make standard excuses
  • Live chat not always available
  • 24/7 email support never responds
Automatic translation:
9 months agoOriginalTranslation
Stay away from these criminals. The live chat is totally incompetent and does not give any important and reliable information. You don't want any payouts. After asking the live support whether my bonus was implemented and I could make a payout because nothing is visible in this amateur casino, there were always very suspicious statements that I thought should prevent me from making a payout. I was referred to email support after two nonsensical statements. Ana her name in live chat is not responsible for such information. Catastrophe. Response and processing times underground. One of the worst sites I've come across. Submitting KYC only by email takes forever until an answer comes and then supposedly 48 hours until the payment. So what old fashioned spits ignore and cancel. These are operators who ruthlessly steal money from people who just want a little fun. There is no payout.

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  • There's absolutely nothing there
  • The whole fraudulent casino systematic rip-off
Automatic translation:
10 months agoOriginalTranslation
Revision my first positive experience. After some good wins, dad Casino successfully tried to delay the payouts in order to offer the player the win again to gamble. Which will certainly be successful in most cases. Unfortunately very much diminished. Withdrawals lightning fast is over. Transfer to wrong address as stated. Money comes back so you always get the option to continue playing. I think tactics
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  • Good structure of the site
  • run smoothly
  • Payouts are delayed by system
  • Few payment options
  • Few bonus offers for existing customers
Automatic translation:
1 year agoOriginalTranslation
Casino okay. Support underground (Diana) promises bonuses with the next deposit and doesn't turn yellow. Games run smoothly. In general, the bonus policy for loyal players is rather bad. Verification approx. 48 hours Payout approx. 24 hours
Automatic translation:
BetSofa Casino
1 year ago
Thank you for your feedback!

We appreciate your opinion about our website!

Please note that we always provide our Players with bonuses if all requirements for getting the bonus have been met.

Also, please note that documents are usually checked within 2-3 hours on weekdays Monday to Sunday between 11:00 and 20:00 Greenwich time. However, depending on the workload of the verification department, the verification of documents may take a little longer.

We always listen to your feedback about deposits and payouts, and we work hard to ensure that all transactions are processed as quickly as possible!

You're welcome to approach us in the Live Chat or via e-mail if any additional questions will occur.

Best regards,
BetSofa team
1 year agoOriginalTranslation
Don't understand the rating here. The casino is one of the best on the market. Withdrawals are processed within minutes and are instantly available on the account. A very good selection of slots and sports betting. Customer service available 24/7.
  • Super fast payout
  • Bonus Points Program
  • Chat 24/7 also in German
Automatic translation:
PragmaticGates_alt
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