My experience with this casino started off pretty good.
I mainly used their sportsbook which provided a wide offer as far as in-play matches are concerned.
Of course I verified my account before depositing funds and using the site by sending my ID (back/front side) and a legal government document to validate my house address and after they both got accepted and verified I actually started using their services.
It all went smooth until I began asking for my first withdraw.
I deposited around 600e and made it to nearly 3k euros in my balance.
My first withdraw request was for about 2keuros which they took 12+ days without ever confirming the request.
I kept asking their chat about the reason behind not paying my winnings and after MANY attempts they told me that the maxwithdraw is 1000e per day.Had I not spamed them with questions regarding my withdraw , I would keep waiting on this 2k euros payout which would never arrive.
Afterwards I canceled that withdraw and requested smaller ones.One 700e withdraw and another 700e withdraw 4days after.Still no confirmation about either of these withdraw requests and I doubt I will ever get my money.
In email , they keep assuring me that all winnings will get paid eventually , but the pending withdraw requests are too many so it may take a while until I actually get my money.They also keep asking for my patience each time the time-frames that they had originally set for the payouts falls short."Please wait until Monday , because on that day the most withdraw requests are getting approved." and "Please give it another 3-4 days and you will get the withdraw confirmation." and other such bullshit.
Do not fall into the same trap that I fell in.
They don't seem to be willing to pay winnings.
I will keep you updated regarding my "lovely" experience with them , to save fellow bettors from getting scammed the way I did.
Regards
- Not paying winnings