1 year agoOriginalTranslation
I can only advise everyone not to play here! I registered despite the negative reviews. Please be smarter than me and don't throw money down the throats of these scammers.
It's really no fun to play here.
Free spins are impossible to get unless you buy them and then they usually only pay a fraction of the price.
If you win, the money is not paid out with flimsy justifications and the request for more and more mysterious documents, when asked to get a sample of what the required document must look like so that a payout can take place, you get no answer.
Even a full bank statement from my bank (to confirm the deposit, for whatever reason that is necessary) was rejected as confirmation!
Stay away from this casino!!!
It's really no fun to play here.
Free spins are impossible to get unless you buy them and then they usually only pay a fraction of the price.
If you win, the money is not paid out with flimsy justifications and the request for more and more mysterious documents, when asked to get a sample of what the required document must look like so that a payout can take place, you get no answer.
Even a full bank statement from my bank (to confirm the deposit, for whatever reason that is necessary) was rejected as confirmation!
Stay away from this casino!!!
- No 30 second rule
- Rude customer service
- Opaque document request
Automatic translation:
4
HellSpin Casino
7 months ago
We're sorry to hear about your negative experience, Int44. Ensuring a fair and enjoyable gaming environment is our top priority, and we take your feedback seriously.
We understand your frustration with the difficulties encountered in the withdrawal process. Rest assured, we strive to maintain transparency and efficiency in all our procedures.
Please reach out to our support team with any outstanding concerns or questions regarding your withdrawal. We're here to assist you and address any issues promptly.
We appreciate your feedback and will use it to improve our services and ensure a better experience for all our players.
We understand your frustration with the difficulties encountered in the withdrawal process. Rest assured, we strive to maintain transparency and efficiency in all our procedures.
Please reach out to our support team with any outstanding concerns or questions regarding your withdrawal. We're here to assist you and address any issues promptly.
We appreciate your feedback and will use it to improve our services and ensure a better experience for all our players.
