HomeOnline CasinosHellSpin Casino Review
HellSpin Casino Review
Doesn't accept players from Virginia
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Important (1)
Find on Google
Payment methods
Show all (51)
  • Neteller
  • Skrill
  • PaySafeCard
  • Payz (ecoPayz)
  • VISA
  • Mastercard
  • Sofort Banking
  • Neosurf
Withdrawal limits
 per month
$50,000
 per week
$16,000
 per day
$4,000
TechOptions Group B.V.
2022
> $20,000,000
Casino operates without an official license!
OverviewBonusesUser reviews55Safety Index explainedDiscussion25Payment methods51
Important: Casino operates without a license This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.
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HellSpin Casino Review

We've thoroughly reviewed HellSpin Casino and gave it a Below average Safety Index. This casino has some good qualities, but also a lot of negatives because of which it's better to play elsewhere. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. So, if you were ever wondering whether this casino is safe and legit or a scam, read the full review below to learn more.

According to our research and estimates, HellSpin Casino is a big online casino with a large revenue and number of players. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

HellSpin Casino is operating without a valid license.

We currently have 9 complaints about this casino in our database. Because of these complaints, we've given this casino 3,103 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Warning: HellSpin Casino has certain sections of Terms and Conditions that we consider to be unfair to the casino's players. Because of this, we advise you to look for a casino with fair rules or at least pay special attention to this casino's Terms and Conditions if you decide to play at it.

As we already mentioned, HellSpin Casino has a Below average Safety Index. That means that while it's not completely bad, it does have some negative qualities because of which it's advisable to look for a better online casino to play at.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
Show all (51)
  • Neteller
  • Skrill
  • PaySafeCard
  • Payz (ecoPayz)
  • VISA
  • Mastercard
  • Sofort Banking
  • Neosurf
Withdrawal limits
 per month
$50,000
 per week
$16,000
 per day
$4,000

Games
Show all

Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
Crash games

Language options

English website
All languages (14)
English customer support
All languages (14)
English live chat
All languages (6)

Game providers
Show all (75)

  • Realtime Gaming
  • NetEnt
  • Betsoft Gaming
  • Pragmatic Play
  • Playtech
  • Microgaming
  • Yggdrasil Gaming
  • Tom Horn

Positives

  • Popular progressive jackpot slots
  • Good monthly withdrawal limits
  • Live chat support is available 24/7
  • Wide range of languages and currencies
  • Massive selection of games including wide variety of live dealer games

Negatives

  • Limited responsible gaming options
  • Relatively new casino, not yet proven by time
  • Not all game providers are available for all countries
  • Not all payment methods are available for all countries

Interesting facts

  • Small international casino
Author & Guarantor: Zuzana Safran Last updated: 25 Jul 2023 Anything incorrect or missing? Let me know
Casino Bonuses

HellSpin Casino bonuses

Browse all bonuses offered by HellSpin Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews (55)

User reviews of HellSpin Casino

This is a place to share experience with HellSpin Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Bad

Rated by 55 users

Very positivePositiveNeutralNegativeVery negative

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Casino Guru

We want players to understand gambling.

• 2 days ago
Hellspin is a reputable and trusted site. I have been playing here for 2 years now. The online support is great, my VIP manager is amazing, the games choices are huge. I don't play at any other online casinos other than hell because I can't risk spending my money winning and potentially not getting paid but with hellspin I know I don't have that issue. Good luck legends and hopefully big wins coming your way!
  • Online support is incredible
  • Fast cashout
  • VIP manager is amazing
  • Large game selection
  • Verification process is very straight forward
• 3 days ago
Do not play on this casino! They do not pay! I've had a withdrawal approved but did not receive anything..and support is telling me that a case was created and it's been in "investigation" for over 2 weeks..it's incredible
  • They do not pay! I've had an approved withdrawal for over 4 weeks and I received nothing..I've spoke with their support and they are constantly telling me that the case is in investigation
• 3 weeks ago
Best by far, real good VIPS.
Have had some big wins over 100k withdraw without incident. Plenty of games and new games updated daily. Recommend.
  • VIP
  • Games
  • Withdrawal
• 2 months ago
Reload bonus is completly bad. I was doing everything according terma (making deposit using bonus WORD) and had to contact support each time anyway to activate the bonus. After I had made it few times week after week they banned me from bonuses saying I have got too high bonus rtp 😆😆😆 Not worth playing there.
• 3 months ago
Miss leading players with VIP rewards that are not worth the cost to reach the milestones, flase advertising slots that get stuck on an infinite loading screen and then say error. Advertising games such as Royal Fortuneaire and diamonds power that claim to have a random chance at activating the gem bonuses but never activate fairly with a reasonable RTP. I wagered between 0.50 to 5.00 a spin after depositing over 700.00 when the bonus finally activated after a week, It only payed out a small percentage at $13.40 didn't activate at all on the higher bets it waited until I did 1 spin at 0.40 cents before it activated. Whatever algorithm they are using is only house advantage it has no fair player advantage, and it's not the game because I have played the game on other websites and the RTP and activation for the bonus game is more common and done fairly. On Hellspin it's straight up in the house favour. Don't expect to win anything for your time playing on Hellspin, their games only eat money and offer little reward with nothing but risk. Wouldn't even give Hellspin. 1/10 stars, more like Negative 10 stars. 🙄
  • Website appearance
  • Unfair advantage for the house
  • Bonus games do not activate fairly
  • Slots advertised never load
  • VIP program has unrealistic milestones
  • VIP program gives little rewards not worth the risk to build up the requirements.
• 4 months ago
Layout was very nice what I have to say. But I started with welcome bonus The free spins haven't been offered as per terms.
Also games look RTP adjusted. Chat was bad. Stay away
  • Layout very nice and easy to browse
  • Bonus offers is not per written terms
  • RTP looks adjusted and I think is very rare a payout to thr player.
• 5 months ago
Avoid playing here, bonuses are never added. Support constantly delay and the VIP manager takes days to respond. Deposited over $1000 straight with 0 bonuses offered. If you win they will hold it against you, try somewhere else. No incentive to play at all. They refuse to let me close my account. If you read this review scroll on and look for another casino
  • absolutely nothing
  • No bonuses
  • Poor communication
  • Constant delay tactics
• 6 months ago
No license/fake license. Limits are set days later, if at all. If you request self-exclusion, a manager must first approve it, but they do not set the self-exclusion and classify you as a VIP. If you ask why the account is still open, the chat will be blocked. Do I need to tell you more? And yes check out this fake Costa Rica license. Casinoguru states that this casino has no license.
  • Many games
  • LIMITS are almost non-existent and the casino takes as much time as it likes to set one
  • Very unfriendly and slow chat
  • If you ask why there is no limit active even after 2 days, the chat is blocked and no answers via email
  • Only when it comes to deposits can someone be reached via email
• 7 months ago
PLEASE! JUST PLEASE DON'T PLAY AT THIS CASINO!!!YOU WILL NEVER GET YOUR MONEY!!!! if you want to withdraw money they keep asking for documents until you don't have that document!!! Imagine depositing for one week around 500 euros and then you win 450 euros and they don't want to give your money!! WORST CASINO EVER!
  • YOU WILL NEVER GET YOUR MONEY!!!
  • SCAM!
  • ASKING FOR UNEXISTING DOCUMENTS!
• 8 months ago
my experience has been excellent - verification is easy and simple, a good bonus program, the game selection is perfect for me and my first two withdrawals were credited to my account within a day. For me currently the best online casino!!!
  • fast payout
  • excellent communication
  • easy verification
  • nothing
• 8 months ago
This casino will not cash you out. PERIOD. They stalled and stalled and stalled some more. Rejecting documents that EVERY other casino seems to find acceptable. DO NOT DEPOSIT HERE, it won't end well. I played my winnings out, told them off, and closed that account they shouldn't even be allowed to be open.
  • agents are friendly
  • unrealistic demands for documents that don't exist
• 10 months ago
Hellspin Casino is the biggest rip off ever!!!!! Never give these lovers a penny of your money unless you want to lose it! I like to deposit small when first joining a casino to test the water. I seen an ad online from hell spin offering match bonus and 150 free spins all I had to do was register and deposit, well that's a load of crap because I made the min deposit and didn't get anything! Live chat support said they don't offer that or free spins it's fake, sent them a pic of the off from their site and still said it was fake , prior to live chat I sent an email to support stating the issue, eventually they got back to me saying that I didn't deposit enough, I have screenshots of the chat conversation and still have the email so what is it do you not offer that kind of promotion or do you need to deposit a certain amount, make up your mind! RIP OFF!!!
• 10 months ago
I won $2000 and a further $4000 they shut my account and said there was a technical issue when i tried to withdraw Its that simple
DONT GO NEAR THEM
  • VERY DISHONEST
• 10 months ago
every withdrawal is always asked to upload documents.when the bet is small the fraction is always there. when a big bet out of 1000 rounds there are only 12 fractions does that look fair?
  • There isn't any
  • lots of flaws
  • difficult withdrawal
• 11 months ago
I deposited money via online banking, I do the same in other casinos and the money is always credited immediately, not here. In the live chat they tell me it usually takes up to 2 hours, are they kidding me?! It's not called ONLINEBANKING for nothing! I've been waiting for over 2 hours and my deposit is still not in the player account. I registered there and then directly had problems with this casino. A casino cannot leave a worse impression. That was my first and last deposit and I won't even play there!
  • Lots of slots
  • Nice page
  • Deposit will not be credited
  • First impression very bad
• 11 months ago
I have found this casino really good and can't understand the negative reviews, been playing on hell spin for about 4 months, i deposit with visa and withdrawals are in my account usually in 2 working days. Have had good luck on this casino and huge range of games. Vip support is also good and verification was very quick and no issues at all. Only negative for me is there are better vip programs on other casinos but I still have good experience here.
  • Fast withdrawal
  • Good game selection
  • Fast verification
  • Vip program
• 11 months ago
I can not understand the negative reports.
After registering, I verified myself, which didn't take very long. The verification process could be expanded somewhat, since it is sometimes not clear which documents are still missing.

At first I paid in via Visa, which eventually caused problems. But that was due to my visa provider.

In the meantime, I only pay in and out via Crypto because the processing times are the shortest here. On average, a deposit is booked after 30 minutes and a payout after 1-2 hours.

Since I play there a lot, I quickly got VIP status and an employee immediately introduced himself by email. So I had a personal contact person for any concerns.

Where I was very impressed when I made a profit of €700 with €20 in bonus credit and paid it out to €20 after completing the 3x wager.

The payout probably took a little longer due to the verification with bonus money. In this case it was about 6 hours.

The selection of games is very good. There is also a large selection of live casinos.

I'm generally not a particularly big fan of Curacao casinos, but in this case I have to give the casino credit.

  • fast payouts
  • friendly support
  • large selection of games
  • As far as I know, no VPN support
• 12 months ago
I don't know why that casino got bad reputation ....for me it's good , nice payment methods, A wide selection of games
• 1 year ago
I feel sorry for everyone who's not having a good experience in hellspin. The first thing I did when I registered was to confirm my identity address and payments methods, it was actually fast. My account got full verified in a few minutes. There is a lot of payment methods. A lot of games and providers. The withdrawals are fast, i always receive my winnings in up to three hours and never had any problems to receive my winnings. I only did use the support once and they were friendly and helpful. So far I'm having a good experience.
• 1 year ago
scammed me 23000, disappeared to 0. support wouldnt even give me a reason
• 1 year ago
I can only advise everyone not to play here! I registered despite the negative reviews. Please be smarter than me and don't throw money down the throats of these scammers.
It's really no fun to play here.
Free spins are impossible to get unless you buy them and then they usually only pay a fraction of the price.

If you win, the money is not paid out with flimsy justifications and the request for more and more mysterious documents, when asked to get a sample of what the required document must look like so that a payout can take place, you get no answer.
Even a full bank statement from my bank (to confirm the deposit, for whatever reason that is necessary) was rejected as confirmation!


Stay away from this casino!!!
  • No 30 second rule
  • Rude customer service
  • Opaque document request
• 1 year ago
Hi guys. I’ve just started at this casino. And am happy to say that it seams like it’s a fair play casino. There deposit bonus is adequate and there is staff members to help
Out with any enquires.
So,,, so far, I have deposited $100 aus $, and am now in the process of withdrawing. If everything is as simple as it should be. Then this casino will have a high rating. I have provided my documentation, the normal documents I provide to every other casino. I’m assuming these will be approved.
I will keep you updated. So stay tuned.
• 1 year ago
The worst thing there is in a casino, they disappeared 5600€ with the excuse that I violated the terms of the casino without any such
• 1 year ago
0 stars at best...attention I didn't believe the reviews before...but. everything 100% correct.

No profits zero nada. Everything fake...slots are constantly hanging, free spin symbols are skipped, no matter what bet no matter what game...0 wins..
It has absolutely nothing to do with luck
  • The only positive thing is that I play somewhere else now
  • Danger !!!!!!!!
• 1 year ago
Stay away from this casino if you don't want to lose your money. It is designed to just take your money. It is the same company from Cyprus that has the license for Greece, for Hellspin and Ivibet casino. Stay away from this company at all costs! They will not let you withdraw money, they will ask you a bunch of papers to discourage you from withdrawing and they will keep rejecting you even for some ridiculous reasons. Even for amounts like 130E. Stay away!
  • They give the bonus as they say
  • They will take your deposit right away and let you play with bonus that there is no way you will be able to withdraw
  • If you keep adding money thinking they will give you a win with real money you will be a fool. Only with bonus money that you cant withdraw
• 1 year ago
The biggest fraud site verse ever! I sent proof with picture that my email was connect to this account the keept making up BS about its not true even after proof of pictures confirmed my account with email and email transcript. The did not want to make a withdrawal this is scam, fraud and should be in jail. Twiiiii do your self a favour and don’t play here because in the end they will not pay you your winnings.
I wish I could upload the pictures it’s so shameful.
  • The here is not
  • Everything
• 1 year ago
Payout allegedly made. Money has not arrived after more than 5 days, although according to the terms and conditions it takes a maximum of 3 days...
• 1 year ago
The worst casino ever...
They ask for a thousand and one documents and the survey always ends up being rejected....
When and how to deposit and super easy and fast .....
  • dodgy casino
• 1 year ago
Was paid out quickly and the chat was great
• 1 year ago
Thieves, nothing more. Yet idiots make you out of this or that PLN 4,000. disappeared like a stone in water
Safety Index explained

Safety Index of HellSpin Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of HellSpin Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Below average5.2/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
Average value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

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Warnings

Important: Casino operates without a license This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.

Unfair terms and conditions

  • This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.

Other factors

  • Operates without a license

Complaints about HellSpin Casino and related casinos (65)

65All2Opened9Not solved8Solved46Rejected

Complaints directly about HellSpin Casino

Show more complaints (+55)
Discussion

HellSpin Casino Discussion

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Payment methods

HellSpin Casino payment methods

Currencies
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