ganja37's reviews

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1 year agoOriginalTranslation
Unfortunately, despite daily contact with the chat, the casino does not pay out. I've been waiting since January 19th
23 on my win. I am comforted every day. Apparently there is a problem with an update of Skrill. They do not want to agree on another payment option. I'll never play there again!
Automatic translation:
Pirateplay Casino
1 year ago
Hello there, Ganja37!

We have to start with an apology for your delayed cashout.
Our aim is for cashouts to be quick and hassle-free. Due to our commitment to anti-money laundering policies, we were unable to propose another payment option. The delay occurred as we were updating a payment provider's system.

I suggest you contact us through Live Chat so that we can explain in more detail, and have a closer look at this issue.

We apologize for the inconvenience!

Pirateplay Team

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