1 year agoOriginalTranslation
I won a low 4-digit sum immediately after my first deposit and my withdrawal requests are always rejected with no reason whatsoever. I also opened a case here that had to be closed unsolved because the casino didn't get in touch with the Casino Guru team when asked.
Conclusion: CHEAT!
Stay away from this casino!
UPDATE: The casino contacted Casino-Guru after a month and my money was paid out! Thanks to Casino-Guru for the support!
Conclusion: CHEAT!
Stay away from this casino!
UPDATE: The casino contacted Casino-Guru after a month and my money was paid out! Thanks to Casino-Guru for the support!
- Big offer - but brings nothing
- The site LOOKS trustworthy - but it isn't
- There is NOTHING positive
- UPDATE: My money was paid out after all! This is actually VERY POSITIVE (actually it should go without saying)
- Payment forever not possible
- Customer service does not respond to my answers or only sends me back standard phrases
- Processing time until the withdrawal requests are rejected takes forever
- They somehow try to stall the customers with their delayed actions
Automatic translation:
ExciteWin Casino
1 year ago
First of all congratulations to your WIN!
Very sorry to hear you have not been happy with our services.
Please contact our support for any feedback you might share so we can ensure to improve our entertainment services to you.
Best regards,
Very sorry to hear you have not been happy with our services.
Please contact our support for any feedback you might share so we can ensure to improve our entertainment services to you.
Best regards,
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