My deposit was not added to my account, status of deposit in my account was cancelled. I was waiting for over 2 weeks for a solution. After the amount was added to my account I asked for a bonus up on my deposit, no problem and add quickly! Big + is the great selection of slot providers.
Dear ken_vo,
Thank you for your fair feedback and for your rating.
Our team is always ready to improve our service, so we are open to any feedback, words, and thoughts.
We are very happy to hear that you are satisfied with the selection of games. However, we are really sorry that you are disappointed with the delayed deposit. We strive to provide excellent customer service in a timely manner, and I apologize for the inconvenience this has caused.
By the way, you are always welcome to get in touch with us via live chat or email and share your experiences. Our support team is available 24/7. We are always ready to help you.
Warm regards,
Bets.io Team
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