tunember's reviews

Casino Guru

We want players to understand gambling.

8 months agoOriginalTranslation
Bad customer service...horrible, they don't solve anything and you have to wait like 1 hour for them to laugh at the customer
  • Bad customer service
  • The bonuses do not arrive
  • In the face of any problem, it is certain that you are going to lose, no one can solve anything, so it is better not to win large amounts.
Automatic translation:
10 months agoOriginalTranslation
Fraudulent casino, terrible customer service, the chat people are ordinary... terrible verification, terrible system, problems with the bonuses, problems with the free spins... they scammed me out of 40 thousand, having my account verified, I have been a customer for a long time, I even had problems with the affiliate program... I never had a problem withdrawing until they started with their traps just like they did in Brazil I didn't believe them but until it happened here in Chile... and the worst thing is that no one does anything they work the same
Read moreRead less
  • None
  • fraudulent casino
  • They do not pay withdrawals when verified
  • Ordinary chat
  • Bad customer service
  • Bad bond load
  • Lousy freespin loading, they never load for the value they should be
Automatic translation:
1 year agoOriginalTranslation
Good casino, the slots played in other casinos pay a lot and there is no comparison
  • Very good casino the slots pay a lot
Automatic translation:
1 year agoOriginalTranslation
I deposited 5000 clp through skrill, which is cm 6 euros, the payment was made and the balance never arrived in my casino account or in my skrill account, they are thieves, the chat tells me that it can take days to return ... it's a casino online not a bank or a foundation gave them no money and I closed the account do not play here or in boocasino they are criminals behind these thieves casino facades
Read moreRead less
  • They are thiefs
Automatic translation:
1 year agoOriginalTranslation
Hello...I deposited with the following bonus...I never violated the terms and conditions. I always played under 4000 clp per play..I complied with the roolover thanks to a max win that gave me a slot...I asked in chat everything was Well I sent all my documentation ... everything was correct ... and I got a message saying that I violated the terms and conditions, they withdrew all the winnings plus the points, practically everything ... the cause being unjustified since I never violated the terms and conditions

..I am going through a serious psychological problem since I spent 2 days taking out the rollover with low bets I lost a lot of time ...you can verify that information ....I ask you please help me I am very bad for this situation ...you are scamming me boocasino they are abusing consumer rights and people's money I need your help urgently.. if possible I will go to television to ask for help I am psychologically ill I need you to help me withdraw my money ... I will do everything possible to make my case public in my country and reach out internationally so these things don't happen to anyone else























































































Read moreRead less
  • Please help
  • Casino does not pay the winnings accusing the player..it is a scam please help do something this is a robbery I need some means of communication to expose these criminals
Automatic translation:
2 years agoOriginalTranslation
They gave me 30 free spins on a slot machine I won 6400 clp and they turned it into 64 clp in the chat it says it's ok and on the screenshot it says one credit one clp is cheating
Automatic translation:
Trustpilot_flash_alt
What’s your opinion on Casino Guru? Share your feedback
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news