Wish I could put 0 in stars

The company simply doesnt want to lose money and they will never withdraw your money even after you send them ID, selfie ID, utility bill, bank statement, they even asked me to send them proof to show that my number is mine, after I sent all of this they decided to steal my money with the following reason. " We would like to inform you that your withdrawal has been cancelled by the payments department and the amount of 382,94€ has been removed from your account due to the following terms of our Terms & Conditions:

11.1. The following practices in relation to the Services: "

After opening account and depositing 800$, staking two bets, one win, one lose they closed my account without even informing me on mail. When i went to their chat support 3 or 4 days they just say write email to support@playbetr.com I was writing every day and they never responded, been 2 or 3 weeks now and they still dont respond why they close my account. And they just keep my money without any explanation.