1 week agoOriginalTranslation
I received a 200% bonus offer and deposited €100 straight away. That seems to have gone wrong! I was surprised, such a high bonus even though I've never deposited anything there before. I was told via chat that the money would take 5-7 days to be refunded and nothing would happen. I then sent them the transaction via screenshot and now they want my bank statements for the last 10 days as a PDF file. They just need to contact the relevant departments, because my money has to be somewhere. POSTSCRIPT: The money arrived after 14 days. The new problem: The 200% bonus that I activated at the time was not given. I then contacted them again and even sent them a screenshot of the offer. It's supposed to be processed, but I don't believe it. Maybe I'm just unlucky with them, but facts will speak in the future. Wait and see! New addendum: I have come to an agreement with the casino. I got a 100% bonus and 100 free spins. I'm more than happy with that, because there are other casinos that don't compromise. Greetings elfe1962
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