2 years agoOriginalTranslation
All documents have been verified. You should bring proof of the payment with the time, date, amount and name of the transferor. There is no time in German online banking and the name is not displayed either. Uploaded a screen of the transfer and a copy of my bank card. The documents were rejected. I have never experienced something like that. Let's see when and if I get my money. Bad support/ casino ever. I'm pissed off!
- All documents have been verified. You should bring proof of the payment with the time, date, amount and name of the transferor. There is no time in German online banking and the name is not displayed either. Uploaded a screen of the transfer and a copy of my bank card. The documents were rejected. I have never experienced something like that. Let's see when and if I get my money. Bad support/ casino ever. I'm pissed off!
Automatic translation:
Slotman Casino
2 years ago
Hello Sako684!
Thank you for your review. Payment method verification is one of the main requirements for account verification. This confirmation is a standard request for payment method verification.
I can assure you that our support team is always friendly to each client and always ready to help in any situation.
Kind regards,
Slotman Support
Thank you for your review. Payment method verification is one of the main requirements for account verification. This confirmation is a standard request for payment method verification.
I can assure you that our support team is always friendly to each client and always ready to help in any situation.
Kind regards,
Slotman Support
