2 years agoOriginalTranslation
Preferably no star at all. Always technical problems in the middle of the game. -"Server problem"...customer service was stressed out because of technical problems. I've complained umpteen times it always says let me check it out for a moment. When asked about compensation, the answer I got was 50 euros deposit then bonus. When I wanted to close my account see there 100 euros without deposit. In some cases, free spins are booked twice even though there is only one round of play. EVEN the last 10 cents were suddenly no longer available in the player account. I said the should nmri delete account I'll have it checked I think
- Nothing positive
- DEPOSIT, deposit is always possible
Automatic translation:
2
Neon54 Casino
1 year ago
Dear Customer,
Thank you for taking your time to provide the review. We truly appreciate your feedback.
Our goal is to provide the best possible experience to our Customers and we are sorry that your experience on our platform has not been positive.
We kindly invite you to contact our support team via email or chat. Please provide our support team with your account details and so we could review the details of the case.
Sincerely,
The Neon54 team.
Thank you for taking your time to provide the review. We truly appreciate your feedback.
Our goal is to provide the best possible experience to our Customers and we are sorry that your experience on our platform has not been positive.
We kindly invite you to contact our support team via email or chat. Please provide our support team with your account details and so we could review the details of the case.
Sincerely,
The Neon54 team.
