2 years agoOriginalTranslation
I've been waiting for my withdrawals since the 24/05th, but it just keeps processing. The first withdrawals were fast, but after the third withdrawal they don't pay me anymore. My id is 9560634
- delay in withdrawals
- Email support not responding
- Chat support is robot
Automatic translation:
1
1win Casino
2 years ago
Hello Roberto!
Thank you for your feedback.
As it was informed earlier in the letter, your account has been blocked for violation of p.9.7 of the Terms of use of the site, section "General Terms and Conditions (hereinafter - Rules)": If a betting participant commits fraudulent actions against the betting company (multi-account, using betting automation software, playing on arbitrage situations, if the game account is not used for betting, abusing loyalty programs, etc.), the betting company reserves the right to stop such fraudulent actions. We strictly adhere to the rules and encourage our players to do so. Therefore, we never make unfounded decisions.
Regards, 1win team.
Thank you for your feedback.
As it was informed earlier in the letter, your account has been blocked for violation of p.9.7 of the Terms of use of the site, section "General Terms and Conditions (hereinafter - Rules)": If a betting participant commits fraudulent actions against the betting company (multi-account, using betting automation software, playing on arbitrage situations, if the game account is not used for betting, abusing loyalty programs, etc.), the betting company reserves the right to stop such fraudulent actions. We strictly adhere to the rules and encourage our players to do so. Therefore, we never make unfounded decisions.
Regards, 1win team.
