2 years agoOriginalTranslation
You pay in via the bank and cannot pay out via the bank, error message "Please pay in via the bank first so that you can pay out via the bank" - the payouts here don't work at all, it's a rip-off.
- Game selection good
- overview good
- Play n Go available
- Good bonus
- withdrawal problems
Automatic translation:
1
iWild Casino
2 years ago
Dear player!
We thank you for your feedback, although it is not positive. But any problems are an only success for the better.
We analyzed your problem and prepared options for solving it.
1. You may have confused the banking method (cashout), and it is different from the deposit method. It happens because in Germany we have a lot of such methods.
Try to choose another one and maybe it will solve your problem.
2. Perhaps this is a bug of the payment merchant and there is no access to the withdrawal of funds at the moment. It's a pity, but our casino cannot influence this. It remains only to wait.
3. If none of the methods worked, please contact us at support@iwildcasino.com and we will be happy to withdraw your funds to any other method you choose.
Sincerely,
iWildCasino
We thank you for your feedback, although it is not positive. But any problems are an only success for the better.
We analyzed your problem and prepared options for solving it.
1. You may have confused the banking method (cashout), and it is different from the deposit method. It happens because in Germany we have a lot of such methods.
Try to choose another one and maybe it will solve your problem.
2. Perhaps this is a bug of the payment merchant and there is no access to the withdrawal of funds at the moment. It's a pity, but our casino cannot influence this. It remains only to wait.
3. If none of the methods worked, please contact us at support@iwildcasino.com and we will be happy to withdraw your funds to any other method you choose.
Sincerely,
iWildCasino
