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mikkun55's reviews

Casino Guru
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2 years agoOriginalTranslation
★ It is a site that you do not want to attach even one.

As Mr. akisane wrote earlier, the history on the Casibee side may be displayed as [Unknown] regardless of the deposit method.
[The deposit methods I know to be [Unknown] are ecoPayz, Jeton, and AstroPay. ]
If this history becomes [Unknown], the player will suffer the damage of the defect.
Even if there is no fault on the player side.

Currently, if you fall into this pattern and want to withdraw, you can only make international remittances, and you cannot withdraw by the means of deposit.
There is no flexibility such as making a deposit record again.
I don't seem to be willing to make the response flexible in the future.
Even though Jeton has a history of remittances to Casibee, it is one of the international remittances.
AstroPay does not even display the history on the AstroPay side.

There is a notation on the Casibee site that allows domestic bank remittance, but it is not implemented.
I personally negotiate to make the response flexible, but I can't expect much.

It is random whether Casibee's chat will also lead to support time.
Most do not connect.
If the content of the email is not bland, you will receive a reply, but for difficult problems, it may take a month to reply or it may be left unattended.

To be honest, I haven't reached the level where I can do business.
I would like you to temporarily stop the business itself, strengthen the system and support system, and start over.
Casinos that can only withdraw by the means of deposit are common, but even the means of deposit can not be withdrawn or it is over.
You shouldn't expect it to be as smooth as any other casino.

Those who want to deposit and withdraw using the payment service should not play this casino.
The support and deposit / withdrawal system is not working properly.

There are no announcements on the site or on Twitter, even though there are multiple events in the history [Unknown], not just me.
It seems that the notification to the affiliate site has not been made.
In that state, the support chat is not connected properly and the reply to the inquiry email is slow, but Casibee's Twitter is more annoyed that the content is updated.
I'm not good at using SNS.
I think it's because the marketing department and the finance department are different.
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  • Difficult to contact support and withdrawal system malfunction
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