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Casibee Casino Review

Casino closed

Casibee Casino has been closed and no longer operates.

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Black Cat Holdings Limited
2022
< $1,000,000
OverviewUser reviews3Safety Index explainedDiscussion3

Casino closed

Casibee Casino has been closed and no longer operates.

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Casibee Casino Review

In this review of Casibee Casino, our impartial casino review team carefully evaluated this casino and its pros and cons based on our casino review methodology. Our expert team has taken into account the fairness of the casino's Terms and Conditions, valid licenses, complaints from players, customer support, limits, and other significant markers to assess whether this casino is safe to play at and legit, an overt scam, or something in between.

Our calculation of the casino's Safety Index, formed from the examined factors, portrays the safety and fairness of online casinos. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. Casibee Casino scored an Above average Safety Index of 7.0, which means it could be viable option for some players. There are, however, numerous casinos that scored a higher ranking in terms of fairness and safety. Proceed with reading our Casibee Casino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.

Is Casibee Casino fair and safe? Safety Index explained

To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.

In our review of Casibee Casino, we read and assessed Terms and Conditions of Casibee Casino in-depth. We discovered some rules or clauses that were not to our liking, but on the whole, we find the T&Cs to be mostly fair. A rule that is unfair or predatory can possibly be used against players to excuse not paying out winnings to them. However, we found only minor issues in this casino when searching for unfair or predatory rules.

Based upon our estimates and collected information, we consider Casibee Casino a small to medium-sized online casino. This casino has a high value of denied payouts in player complaints with respect to its size. We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.

As far as we are aware, no relevant casino blacklists mention Casibee Casino. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.

Taking into account all factors in our review, Casibee Casino has scored a Safety Index of 7.0, representing an Above average value. This casino is an acceptable option for some players, however, there are finer casinos for those in search of an online casino that is committed to fairness.

Note: Casibee Casino is linked to 1 other online casino, based on the information we've collected. Due to the link between these casinos, we included the characteristics of related casinos in the calculation of Safety Index of Casibee Casino.

Terms and Conditions of Casibee Casino evaluated

When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.

We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Casibee Casino to be mostly fair.

Note: For more specifics regarding our findings from the T&Cs evaluation click here.

Player complaints submitted about Casibee Casino

Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.

We currently have 0 complaints directly about this casino in our database, as well as 3 complaints about other casinos related to it. Because of these complaints, we've given this casino 232 black points in total, out of which 232 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Casibee Casino user feedback and reviews evaluated

On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.

However, there is currently no User feedback score for this casino. We only calculate it after a casino has at least 15 reviews, and we have only received 3 player reviews so far.. Read the reviews in the 'User reviews' part of this page to learn more.

Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.

Licenses and company data

Casibee Casino is owned by Black Cat Holdings Limited and has estimated revenues exceeding $1,000,000 per year. Based on the categorization we use, this makes it one of smaller online casinos.

Casibee Casino has been granted a gambling license in Isle of Man issued by Isle of Man Gambling Supervision Commission.

Payment methods, win and withdrawal limits

Casibee Casino supports 20 payment options. This includes: Payz (ecoPayz) , VISA, Mastercard, Bitcoin (BTC), AstroPay, Binance Coin (BNB), USD Coin (USDC), Ethereum (ETH), Tether (USDT), Dogecoin (XDG), Solana (SOL), Ripple (XRP), Cardano (ADA), Dai (DAI), Bitcoin Cash (BCH), Litecoin (LTC), Tronix, Algorand (ALGO), NetBanking, Jeton.

Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.

Withdrawal limits Win limits
EUR 100,000 per month No win limit
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.

Available language options and customer support

When reviewing online casinos, we collect information about their customer support and language options. You can find languages available at Casibee Casino in the table below.

Language Website Customer support Live chat
English Yes Yes Yes

Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Casibee Casino, managing your account, withdrawals, or other matters. Casibee Casino has a good customer support, judging by the results of our testing.

Casibee Casino casino games and slots

Casibee Casino offers these types of casino games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Other card games, Other games.

Casino games from 16 game providers are offered. This includes NetEnt, Nolimit City, Apricot (Microgaming), Play'n GO, Evolution Gaming, Pragmatic Play, iSoftBet, Wazdan, Relax Gaming, Betgames, Gaming Corps, Fantasma Games, Synot Games, Silverback Gaming, Electric Elephant, Print Studios.

Bonuses and codes offered by Casibee Casino

Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. There is 1 bonus offered by Casibee Casino in our database at the moment. More information is available in the 'Bonuses' section of this review.

Note: Our separate page features details on Casibee Casino bonuses for additional information about this casino's offers.

Games
Show all

Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
No keno
No scratch cards
No eSports betting
No crash games

Language options

English website
English customer support
English live chat

Game providers
Show all (16)

  • NetEnt
  • Nolimit City
  • Pragmatic Play
  • Apricot (Microgaming)
  • Evolution Gaming
  • Play'n GO
  • Wazdan
  • iSoftBet
CASINO SCREENSHOTS
casibee_casino_homepage_desktop
casibee_casino_homepage_mobile

Positives

  • Good selection of games
  • High withdrawal limits (100 000€/month)
  • Modern website

Negatives

  • Live chat support is not available 24/7
  • Relatively new casino, not yet proven by time
  • No game provider filter

Interesting facts

  • Medium sized casino popular in India
Author & Guarantor: Mirka Daisy Last updated: 31 Dec 2023 Anything incorrect or missing? Let me know
Casino Bonuses

Casibee Casino bonuses

Browse all bonuses offered by Casibee Casino, including their no deposit bonus offers and first deposit welcome bonuses.

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User reviews (3)

User reviews of Casibee Casino

This is a place to share experience with Casibee Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Not enough reviews

Rated by 3 users

Very positivePositiveNeutralNegativeVery negative

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Casino Guru

We want players to understand gambling.

• 1 year ago
They took a crypto deposit of 304 usdt and they haven’t released it despite of 100 requests by sending them transactions receipt..don’t deposit it’s a scam..u won’t get ur deposit back ..report them to gambling commission
  • Deposit scam
  • No reply to mails
  • Transaction receipt won’t get generated
  • Poor payment gateway
• 2 years ago
★ It is a site that you do not want to attach even one.

As Mr. akisane wrote earlier, the history on the Casibee side may be displayed as [Unknown] regardless of the deposit method.
[The deposit methods I know to be [Unknown] are ecoPayz, Jeton, and AstroPay. ]
If this history becomes [Unknown], the player will suffer the damage of the defect.
Even if there is no fault on the player side.

Currently, if you fall into this pattern and want to withdraw, you can only make international remittances, and you cannot withdraw by the means of deposit.
There is no flexibility such as making a deposit record again.
I don't seem to be willing to make the response flexible in the future.
Even though Jeton has a history of remittances to Casibee, it is one of the international remittances.
AstroPay does not even display the history on the AstroPay side.

There is a notation on the Casibee site that allows domestic bank remittance, but it is not implemented.
I personally negotiate to make the response flexible, but I can't expect much.

It is random whether Casibee's chat will also lead to support time.
Most do not connect.
If the content of the email is not bland, you will receive a reply, but for difficult problems, it may take a month to reply or it may be left unattended.

To be honest, I haven't reached the level where I can do business.
I would like you to temporarily stop the business itself, strengthen the system and support system, and start over.
Casinos that can only withdraw by the means of deposit are common, but even the means of deposit can not be withdrawn or it is over.
You shouldn't expect it to be as smooth as any other casino.

Those who want to deposit and withdraw using the payment service should not play this casino.
The support and deposit / withdrawal system is not working properly.

There are no announcements on the site or on Twitter, even though there are multiple events in the history [Unknown], not just me.
It seems that the notification to the affiliate site has not been made.
In that state, the support chat is not connected properly and the reply to the inquiry email is slow, but Casibee's Twitter is more annoyed that the content is updated.
I'm not good at using SNS.
I think it's because the marketing department and the finance department are different.
  • Difficult to contact support and withdrawal system malfunction
• 2 years ago
The bottom line is "a vendor that shouldn't be used (yet)".
There are four reasons.

1. The deposit record is not recorded correctly Whether it is Astropay or bank transfer, the deposit record is not recorded correctly and all the deposit history is recorded as "Unknown".
For this reason, when I try to withdraw money, the support says "I can't withdraw money because I don't have a deposit record" and I can't help it.

2. The place to submit the KYC is not displayed. The support person says, "There is a place to submit the KYC somewhere on the site, so get it from there." The way it is.

3. Since there is no one in the chat all the time, you can virtually only make inquiries by email.
I really need to interact with support because of bugs like 1 and 2, but chat is always empty and not working at all.

4. Even if you make an inquiry by e-mail, it will be left for a month. Since the chat is not working, the communication with the support is practically one e-mail, but this e-mail is left for about a month.
In the case of a decent vendor, if you inquire by e-mail, a ticket will be issued so that the support person will not skip the job, but there is no such thing, so you can leave it as it is.
Even so, if you wait for about a month, you will receive a reply, but since it is a strange reply, you have to send an email again.
And of course, the loop left for a long time.

Withdrawals are so terrifyingly high (at least at this stage) that you shouldn't do anything about it.
  • Leovegas-based dedicated table can be used
  • Site glitches Support isn't working You have to be prepared for a few months to withdraw
Safety Index explained

Safety Index of Casibee Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Casibee Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Above average7.0/10
Small to medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
High value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

  • This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.

Complaints about Casibee Casino and related casinos (38)

38All0Opened3Not solved4Solved31Rejected

Complaints directly about Casibee Casino

Complaints about related JackpotGuru Casino (4)

Resolved Our verdict

Case closed

Disputed amount: 3,483 INR
JackpotGuru Casino
Safety Index:Above average
Submitted: 22 Jan 2023
Resolved Our verdict

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Disputed amount: 15,000 INR
JackpotGuru Casino
Safety Index:Above average
Submitted: 06 Dec 2022
Resolved Our verdict

Case closed

Disputed amount: 500,000 INR
JackpotGuru Casino
Safety Index:Above average
Submitted: 26 Nov 2022
Resolved Our verdict

Case closed

Disputed amount: 40,000 INR
JackpotGuru Casino
Safety Index:Above average
Submitted: 11 Jul 2022
Discussion

Casibee Casino Discussion

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Payment methods

Casibee Casino payment methods

Currencies
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