1 year agoOriginalTranslation
I'm not the kind of person who complains about a little thing. But now I have to express my anger at the casino. As others have already written here, I've been waiting for my payout of 3500 euros for 6 weeks now. And despite the confirmation e-mail from Wild Pharaoh, no payment received.
Unfortunately, the complaint I submitted here at Casino guru was also unsuccessful. No information in the live chat or by email from Wild Pharaoh, Casino guru also received no response from the casino and therefore have to close the complaint.
The casino was down for a short time when I won. Since that time, many "as stated" game providers are no longer represented or there are no slots from the providers. Also, there are no current / new games on the casino.
So I think, like the other players here, that my winnings of 3500 euros will not or never arrive in my account.
Unfortunately, the complaint I submitted here at Casino guru was also unsuccessful. No information in the live chat or by email from Wild Pharaoh, Casino guru also received no response from the casino and therefore have to close the complaint.
The casino was down for a short time when I won. Since that time, many "as stated" game providers are no longer represented or there are no slots from the providers. Also, there are no current / new games on the casino.
So I think, like the other players here, that my winnings of 3500 euros will not or never arrive in my account.
- No payment
- No help from live chat
- No reply to email regarding payment
- No new slots
Automatic translation:
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