2 years agoOriginalTranslation
They tell you that in 24/48 h they process the payments but this is not the case I also sent the documents they asked me but they didn't even let me know if the account is validated or not I hope to be able to take what I have won and then close the bill because honestly continuing to play on this site does not make sense I modify the review as I cannot do another one and since 1win does not respond via email even if you ask them, I have won two football bets for a value of 2500 € 1900 € I am trying to withdraw them from 11/08 and the rest that is 600 € I have replayed them (and almost all lost) the situation is becoming quite ridiculous and I am considering taking legal action my ID is 13480341 username Sirdead90
- Slow withdrawals
- Very slow account validation
- Totally absent assistance
Automatic translation:
2
1win Casino
2 years ago
Hello, marcogaglianone90!
Thank you for your feedback.
Please send us the ID number of your game account. We will investigate the situation in detail and will definitely help you to solve the problem.
Best regards, 1win team.
Thank you for your feedback.
Please send us the ID number of your game account. We will investigate the situation in detail and will definitely help you to solve the problem.
Best regards, 1win team.
