2 years ago
Hello, 1win team, you unnecessarily banned my account. I have never been exposed to third-party apps or cheats. I am a victim right now. You banned me without providing any evidence. You cannot do this without proof that confirms the reason for the ban. I request you to investigate this matter in more detail and remove the ban from my account. Account id: 8994272
3
1win Casino
2 years ago
Hello!
Thank you for your feedback.
As it was informed earlier in the letter, your account has been blocked for violation of p.9.7 of the Terms of use of the site, section "General Terms and Conditions (hereinafter - Rules)": If a betting participant commits fraudulent actions against the betting company (multi-account, using betting automation software, playing on arbitrage situations, if the game account is not used for betting, abusing loyalty programs, etc.), the betting company reserves the right to stop such fraudulent actions.
We strictly adhere to the rules and encourage our players to do so. Therefore, we never make unfounded decisions.
Regards, 1win team.
Thank you for your feedback.
As it was informed earlier in the letter, your account has been blocked for violation of p.9.7 of the Terms of use of the site, section "General Terms and Conditions (hereinafter - Rules)": If a betting participant commits fraudulent actions against the betting company (multi-account, using betting automation software, playing on arbitrage situations, if the game account is not used for betting, abusing loyalty programs, etc.), the betting company reserves the right to stop such fraudulent actions.
We strictly adhere to the rules and encourage our players to do so. Therefore, we never make unfounded decisions.
Regards, 1win team.
