ricardonsmota's reviews

Casino Guru

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11 months ago
Just a bit sad that all Galaktica NV casinos operate the same way. They have really low RTP (all the games are on 94%). I've played a few of casinos of their group, including this one, and compared to others you simply have no return. Don't believe me? Give it a try! With so many years around on other places I've actually seen it. This is the only group giving RTP below 10%. If you talk with support they will all say "our casino RTP is 96%!!". But they have no clue how it works. Even when you show the screenshots of all providers at 94% they insist you are dumb and they just keep returning. Additionally at bit sad to see such a high CasinoGuru rating for such a group :) anyway....
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  • Fast KYC
  • Connection to providers quite fast
  • Lowest RTP in all slots (all running on 94% even tough you see BIG 96% on all their places on main page... )
  • Most of providers cannot be played on bonus money
  • A lot of providers simply not working. Talked in chat and they just say they should be working but nothing is done.... give it a go on Gamomats :)
Fresh Casino
11 months ago
Hello, ricardonsmota!
We genuinely regret any dissatisfaction you may have encountered and the concerns you've articulated regarding the fairness of our platform.

At Fresh, we are unwaveringly committed to providing a gaming experience that is not only transparent but also fair for all our players. Our games operate on certified Random Number Generator (RNG) systems, underscoring the paramount importance we place on ensuring fairness throughout our platform.

Please be assured that we treat all feedback with the utmost seriousness. In our ongoing effort to uphold fairness, we continuously monitor and evaluate our games to cultivate an environment that is both fair and enjoyable for all our players.

Best regards,
Fresh Casino!
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