Have had my account for a while.
Made some deposits and never cashed out anything.
Go on their website and see that the first crypto deposit will have a 100% bonus on it and just have to contact support to get it, so i made my first crypto deposit and contact support.
Directly when i say im here to claim the crypto deposit bonus she is very fast to say she can add 30% and nothing more and says my account is not eligible for this 100% bonus.
And when i said i could not possible know this since i havnt been told this by email or nothing she just in a rude way says check the terms(hinting at the term saying they have the right to change any promotion etc).
then she just close the chat before i can even say anything more.
Very rude and this 4,5 star trustpilot rating they have displayed on their website must be bought because very rude and not helpful chat.