I use only btc, the bonus loss limits is listed in each currency they accept under the terms of the promotion.
I met btc minimal loss but they kept saying I didn’t meet euro loss & still refuse to give me it!
I finally contacted Antillephone N.V. (license no. 8048/JAZ2020-013) complaints@gaminglicences.com and filed formal complaint!
They tried to add 200 spins but still not give me my cashback nor answer any questions I’ve emailed them multiple times about!
And don’t get me started on their agents, chat or of the "VIP" managers, they are ALL the worst, absolute worst - condescending, patronizing, scheming & awful "customer service" agents there ever have been
- Misleading
- Condescending
- Avoidance in every way