User Profile Complaints

kingdms's complaints

Unresolved Our verdict

No reaction, passive regulator

Black points: 338
Disputed amount: 4.188 ◎

Solcasino.io - Player’s account closure request ignored despite gambling addiction.

Solcasino.io
Safety Index:Above average Submitted: 21 Jun 2024
Resolved Our verdict

Case closed

Disputed amount: $19

WildFortune.io Casino - Player's deposit has not been credited to his account.

WildFortune.io Casino
Safety Index:Above average Submitted: 26 Nov 2023
Unresolved Our verdict

Failed self-exclusion

Black points: 142
Disputed amount: $285

Betpanda Casino - BetPanda fails to close player’s account despite self-exclusion request.

Betpanda Casino
Safety Index:Above average Submitted: 17 Oct 2023
Resolved Our verdict

Case closed

Disputed amount: $30

IceCasino - Player's deposit has been blocked due to KYC issue.

IceCasino
Safety Index:Very high Submitted: 11 Oct 2023
User Profile | Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
SGW_new_push_alt
It’s Safer Gambling Week! Play a quick card game to test your gambling style.
Trustpilot_flash_alt
What’s your opinion on Casino Guru? Share your feedback
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news