The player's withdrawal is delayed for 2 months. The complaint was rejected as the player stopped responding.
You haven't given me my money since 2 months, you are a criminal, I will have sent you 200 documents
Hello gioarmo,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Powbet Casino. Please allow me to ask you a few more question before we would move forward.
Could you please advise when exactly did you begin the verification process and when was the last time the casino requested a document from you? Was this your first ever withdrawal request? Did you accumulate your balance with real money or did you use a bonus?
Looking forward to your answer.
Regards,
Nick